Privacy Policy

Lonely Pine AI ("we," "us," or "our") is an AI consulting and automation company based in Maui, Hawaii and Tokyo, Japan. We provide AI consulting, voice AI agents, and workflow automation services for businesses. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

Information You Provide

When you fill out a form, request a scan, book a consultation, or contact us, we may collect:

• Name and email address
• Phone number
• Business name and website URL
• Details about your business or project needs

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Browser type and device information
• Pages viewed, time spent on pages, and referring URLs
• IP address and approximate geographic location
• Data collected through the Meta Pixel for advertising purposes (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Deliver our consulting, voice AI, and automation services
• Respond to your inquiries and communicate about projects
• Send relevant follow-up information about our services
• Improve our website, content, and user experience
• Run targeted advertising campaigns on Meta (Facebook and Instagram)
• Analyze website traffic and usage patterns

3. Third-Party Services

We use the following third-party services that may collect or process your data:

• Cloudflare - for website hosting, performance, security, and spam protection on our forms (Turnstile)
• Resend - for delivering your form submissions to our inbox
• Calendly - for scheduling consultations and discovery calls
• Stripe - for processing payments securely
• Meta (Facebook/Instagram) - for advertising and conversion tracking via the Meta Pixel
• Google Analytics - for website analytics and visitor insights

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies directly.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience and measure the effectiveness of our advertising. Specifically:

• Meta Pixel - We use the Meta Pixel to track conversions from our Facebook and Instagram ads, build targeted audiences, and understand how visitors interact with our website after viewing our ads.
• Analytics cookies - We use basic analytics to understand website traffic, popular pages, and visitor behavior.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect your experience on our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure hosting through Cloudflare, encrypted connections (HTTPS), and limiting access to personal data to only those who need it to provide our services. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access - Request a copy of the personal information we hold about you
• Deletion - Request that we delete your personal information
• Opt-out - Unsubscribe from marketing communications at any time
• Correction - Request corrections to any inaccurate personal information

To exercise any of these rights, please contact us at nalu@lonelypine.ai. We will respond to your request within 30 days.

7. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company: Lonely Pine AI (JDKC Ventures LLC · ロンリーパインAI株式会社)
• Email: nalu@lonelypine.ai
• Website: lonelypine.ai
• Location: Maui, Hawaii and Tokyo, Japan

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.